Yes, please call 1-866-391-3070 to speak to a Customer Care Representative or make a payment using the automated system. ACI Official Payments may charge a convenience fee for their service. Please have your bank account number and routing number available when you call.
You may set up electronic billing by logging in to your online account. In order to activate this service, the primary borrower must initiate the setup. The electronic service may take a full billing cycle to activate. You can also cancel this service using your online account, or you may contact our
Customer Care Department with questions at 1-866-391-3070 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT.